Terms of service

Allgemeine Geschäftsbedingungen · Last updated: 19 August 2026

Drafted from what is already confirmed elsewhere on this site. Not legal advice; have a lawyer review before this page goes live.

1. Scope and provider

FOXI is provided by a sole trader (Einzelunternehmer). The provider's name and address are on the Impressum page. FOXI is a software service for managing social media content. FOXI is offered to business customers (Unternehmer im Sinne des § 14 BGB) only, not to consumers.

2. Subscriptions, prices and VAT

Prices shown on this website are net prices, excluding VAT. VAT is added at checkout based on your country and business status: German businesses pay 19%, EU businesses with a valid VAT identification number pay no VAT under the reverse charge procedure, and customers outside the EU are billed without German VAT.

Subscriptions are billed monthly or yearly in advance, according to the plan you choose, and renew automatically for the same period. You can cancel at any time from your account settings. Cancellation takes effect at the end of the current billing period; the unused portion of a period already paid is not refunded.

3. Plan limits and fair use

Each plan is bounded by the number of brands and connected social accounts it includes, as shown on the pricing page. Within those limits we do not meter the number of posts, stories or carousels you create.

Fair use means ordinary operation of the brands on your plan. If usage is sustained at a level that is clearly outside ordinary operation, or if the service is used to generate content for brands or accounts that are not on your plan, we will contact you and propose a suitable plan before taking any other step. We will never apply a charge you have not agreed to in advance.

Automated or programmatic use of the service outside the interfaces we provide, resale of output as a standalone generation service, and any use that breaches the terms of a connected social network, are not covered by fair use.

4. Free trial

The trial lasts 14 days and requires no payment method. No charge is made when it ends; your account simply reverts to view-only until you choose a plan.

5. Right of withdrawal

FOXI is offered to business customers only. The statutory consumer right of withdrawal under German and EU law does not apply to business-to-business contracts, so no withdrawal period or model withdrawal form is provided here. If FOXI later opens sign-up to individual consumers, this section needs a full 14-day Widerrufsbelehrung before that happens.

6. Customer content and AI output

You own the content FOXI generates for your brand once you approve it. Nothing publishes to a connected account without your review and approval, or your explicit scheduling instruction. You are responsible for having the rights to any material you give FOXI to learn from, such as your website, your own past posts, and images you upload, and for the accuracy of anything you tell FOXI about your brand.

7. Availability and liability

We aim for high availability but do not guarantee uninterrupted service. Our liability is unlimited for intent and gross negligence, for injury to life, body or health, and under the German Product Liability Act. For slight negligence, our liability is limited to a breach of a material contractual duty (a duty whose fulfilment makes proper performance of the contract possible in the first place, and on which you may reasonably rely), and capped at the loss typical and foreseeable for a contract of this kind. We are not liable for outages, API changes or policy changes on connected social networks, since those are outside our control.

8. Governing law

These terms are governed by German law, excluding the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction is Berlin, Germany, to the extent permitted by law.